Incidents, Complaints & Visits

The incident, complaints and visits module captures all evidence and data related to a broad range of interactions on a construction site. This includes visits from regulatory and local authorities, internal environmental audits carried out by staff and/or third-party consultants, as well as any complaints or notices received from external parties, including the public.

The system offers a convenient, centrally managed location to electronically store, search and manage information relevant to incident, complaints and visits.

The incident, complaints and visits module supports standards, such as ISO14001, to help demonstrate compliance to environmental regulations, standardisation of data collection and good environmental management.

SmartWaste Incidents, Complaints & Visit Management provides…

  • Capture evidence and data related to a broad range of interactions on a construction site: visits from regulatory and local authorities, internal environmental audits carried out by staff and/or third-party consultants, as well as any complaints or notices received from external parties, including the public.
  • Electronically store, search and manage incident, complaints and visits information in a convenient, centralised location.
  • Demonstrate compliance to environmental regulations, standardisation of data collection and good environmental management with support ISO14001.
Benefits include

  • Ensure concerns and issues are captured and visible, to support site management and best practice.
  • Meet your compliance obligations to standards such as ISO14001
  • Ensure that actions relating to incidents and complaints are efficiently addressed, protecting your reputation with the broad community.

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Contact the SmartSite team

For SMARTWaste enquiries, contact the SmartSite team.
03330 430 644
or visit the contact page.

How SMARTWaste helps you keep on top

Waste Management
Water Management
Energy Management
Transport Management
Materials Management
Incidents, Complaints & Visits
Ecological Management