I have forgotten my username or password, what should I do?

If you have forgotten your username and/or password, please contact the SmartWaste team at BRE (smartwaste@bre.co.uk). The team will ask you to clarify a number of items for security purposes before they can give you your log on details. Please have to hand as much of the following information as possible:
Account name (usually the company name)
Your company address
Any part of your username or password that you think you can remember
Your e-mail address
Your telephone number
If you have forgotten your password, please click on the “Forgotten your password?” link on the log in page, fill in the details and we will reset your password for you and send you an email.
If you have forgotten both your username and password, please contact the SmartWaste team via smartwaste@bre.co.uk or 01923 664471. We will ask you to clarify a number of items for security purposes before we can email you your log in details. Please have to hand as much of the following information as possible:
Account name (usually the company name)
Your company address
Any part of your username or password that you think you can remember
Your e-mail address
Your telephone number